Privacy Policy

Visit Mourne Website Privacy Notice -15 April 2021

Key contact details

Name: Michelle Boyle

Address: Newry, Mourne and Down District Council

Bagenal’s Castle, Castle Street, Newry BT34 2BY

Phone Number: 033 0137 4046

E-mail: info@nmandd.org

The type of personal information we collect

Visit Mourne may collect and process the following information:

• Name
• Address
• Contact mobile / telephone number
• Email address
• In some occasions, financial information

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you or indirectly, from the following sources:

• You have made an enquiry to us
• You have requested our services
• You have subscribed to our newsletter or insights
• You have visited our website which collects cookies information that you have consented to
• You wish to attend, or have attended an event

We use the information that you have given us in order to:

• Operate Visit Mourne’s website and deliver the services you have requested
• Inform you of other products or services available from Visit Mourne and its affiliates where you have requested us to
• Contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered

We may share this information with

• Failte Ireland
• Tourism Ireland
• Tourism Northern Ireland
• Department for Communities
• Department for the Economy
• Department of Finance
• HM Revenue & Customs
• NI Audit Office
• Northern Ireland Hotels Federation
• Northern Ireland Statistics & Research Agency
• NI Local Authorities and Councils
• Simpleview
• Tramway (BBDO Dublin)
• Visit Britain
• Waterways Ireland
• B&B Ireland

(Please note this list may change regularly and Visit Mourne will ensure it is kept as accurate and up to date as possible)

Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting info@visitmournemountains.co.uk

We use Simpleview MailMinder to process data collected on our website.

How we store your personal information  

Your information is securely stored electronically on servers. We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.   Information will be stored and destroyed in accordance with our Retention and Disposal Schedule.  In any event, your personal data will not be held for longer than a period of 5 years from the last contact date.

Personal information submitted is collected and processed by Simpleview MailMinder. Learn more about Simpleview’s privacy practices here.

If we need to use your information for research or reports the information will be anonymised and any personal data will be securely destroyed.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request (see contact details on footer of first page).

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us (see contact details on footer of first page).

You can also complain to the ICO if you are unhappy with how we have used your data

The ICO’s contact details are as follows:

•  ICO website: www.ico.org.uk
• ICO self-service portal: https://ico.org.uk/make-a-complaint/official-information-concerns-report/official-information-concern/
• Helpline: 0303 123 1114